Unify your Quality Management System, HR processes, and organizational knowledge into one powerful, ISO-compliant platform. Reduce NC resolution time by 25% with intelligent workflows.
Most organizations still rely on fragmented tools that can't provide the audit trail ISO 9001 demands
Critical procedures buried in folders with no version control, no approvals, and no way to prove who read what.
Context analysis and risk registers scattered across Excel files with no traceability or yearly archiving.
Document approvals and NC assignments buried in inboxes with no audit trail or status visibility.
When auditors ask for evidence, teams scramble to reconstruct history from disconnected tools.
RTFM replaces all of this with one unified, ISO-compliant platform where every action is tracked, every document is controlled, and every audit is a breeze.
Three integrated systems working together to streamline your organization's quality processes
Complete ISO 9001 compliance with organizational context analysis, risk assessment, controlled document lifecycle, and non-conformity tracking.
Human resources management with role-based access, training tracking, competency management, and employee lifecycle management.
Wiki-like internal knowledge sharing with powerful search, version control, and seamless integration with controlled documents.
Search across documents, non-conformities, and context analysis entries instantly.
Email and in-app alerts with tenant-branded templates for approvals, assignments, and deadlines.
Attach evidence, photos, and supporting documents to NCs, context analysis, and controlled docs.
CSV and PDF exports, printable views, and Power BI / Grafana integration for advanced analytics.
Each module is crafted with attention to detail, ensuring seamless workflows and exceptional user experience
Capture and analyze your organization's internal and external context. Evaluate risks with our advanced scoring system (R = P × G) and track opportunities with configurable picklists.
Manage Procedures, Work Instructions, Policies, Forms, and a structured Quality Manual organized by ISO 9001 clauses. Three-role approval workflow (Authoring → Verification → Approval), immutable version history, external requirements register, and full audit trails.
Report NCs through a guided 4-step wizard (Context, Classification, Impact & Treatment, Review). 10 detection phases, 8 classification types, and linked CAPA records with 5-Why and Ishikawa root-cause analysis, effectiveness checks, and full closure sign-off.
Built for organizations that need strict data isolation, per-tenant configuration, and enterprise-grade security
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Nine purpose-built personas with fine-grained permissions ensure the right people see the right data
Configure tenant settings, manage users, define workflows, and customize metadata picklists.
Full QMS access: verify documents, triage and close NCs, manage context analysis reviews.
Author and maintain procedures, edit context analysis factors, and approve document content.
View published documents, report non-conformities, and acknowledge read-and-understood items.
Receive NC assignments for owned projects, assign responsible persons, and track remediation.
Approve documents within their department, receive external-requirement notifications.
Own PM→Customer Care handovers, manage after-sales service governance.
Raise NCs from incoming-inspection workflow when supplier material is non-conforming.
Time-limited, read-only access to published records, evidence, and audit log exports.
Your quality data deserves the highest level of protection. RTFM is built with security at every layer.
All data encrypted in transit (TLS) and at rest. Stored files and attachments are protected with industry-standard encryption.
Append-only, time-ordered audit events for every critical action: document changes, permissions, NC transitions, and exports.
Fine-grained, tenant-scoped roles and permissions. Platform admin access is invisible to tenant users.
Automated daily backups with documented restore process. Configurable data retention policies per tenant.
Time-limited, read-only access for external auditors with export capabilities for audit evidence bundles.
Enterprise-grade SLA with scheduled maintenance windows. SSO via SAML/OIDC available in Phase 2.
Choose the plan that fits your organization's needs. All plans include core QMS features.
Yearly plans save 20% — Starter: $288/user/year, Professional: $564/user/year. All plans include a 14-day free trial.
Our strategic vision for building the most comprehensive quality management platform
Essential ISO 9001 compliance features to get your quality management system up and running with enterprise-grade security and audit trails.
Expand your quality ecosystem with audit management, training tracking, supplier oversight, and enhanced security features.
Full ISO 9001 coverage achieved in Phase 2. Phase 3 adds AI assistance, advanced analytics, and extended operational modules.
We prioritize features based on customer feedback. Tell us what you need.
Join organizations that are modernizing their QMS with RTFM. Start your free trial today and see the difference.
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