CAPA

Corrective and preventive actions: find the real cause, plan what will change, and prove afterwards that it worked.

Lifecycle

Run a CAPA to closure From root cause to verified effectiveness, and what stops a CAPA being closed early.

Analysis

Find the root cause Two structured methods, and the difference between a cause you can act on and a symptom.

Actions

Plan and complete actions Turn a root cause into work with owners and dates, and record what each one actually changed.

Verification

Verify effectiveness and reopen Prove the cause is gone with evidence from after the change - and reopen when it is not.