Non-Conformity

Report a problem the moment you see it, get it to the people who can act on it, and follow it through to a fix that holds.

Reporting

Report a non-conformity Raise an NC through the wizard, route it to the right people, and see what happens next.

Triage

Triage and route a non-conformity Work the inbox: classify what just came in, hand it to an assignee, and start the clock.

Resolution

Record a treatment Say what was actually done to the part: the option applied, the time it took and what it cost. Attach evidence to a non-conformity Photos, inspection sheets and customer emails - what to attach, and what auditors expect to find.

Closing

Close out a non-conformity Resolve it, verify it, close it - and read what closing did to the module's numbers.